'The game should work as advertised if it clearly is broken on release, then the user should get their money back, not store 'credit' at the very least.' 'Can we not get trading standards involved?' asked PixelPirate, another Eurogamer reader. 'I've said it once, and I'll say it again,' Eurogamer reader Fab4 commented yesterday, 'if developers actually spent time on improving their net code instead of re-skinning broken, previous games, perhaps they wouldn't run into the routine cries of 'online is 'f***ed' from the get-go, never mind after patching it.' The unwelcome reality, however, was the exacerbation of connectivity issues in PS3 online multiplayer. Patch 1.04, released earlier this week, promised fixes for plenty of problems - NAT issues and spawn worries among them. The only reason gamers thought it did help, he explained, was because a hot-fix crept out at the same time. 'Please do not delete your save data' - it will not help. Olin then addressed rumours about deleting saved games to improve network connectivity. 'In the meantime, know that we're committed to doing everything we can to support the best online experience, and we're working quickly to resolve this issue. 'In fact, we've been on the forums, monitoring feedback and in a number of cases, working with community members directly, so please keep the feedback coming. 'Forum feedback has been tremendously helpful,' he added. We've already updated the game with one hot fix since Tuesday's release that has improved many of those connectivity problems, and we've got more coming, so stay tuned. 'We have been working hard to track down the cause and fix them as quickly as we can. 'We are aware that many online players have been experiencing connectivity issues since Tuesday's patch,' wrote Black Ops community manager Josh Olin on the official forum.

Today, Treyarch admits there's a problem and pledges to do something about it. Yesterday, PS3 owners complained vociferously of a second-rate online Call of Duty: Black Ops experience.

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